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Accessibility Statement Last updated: May 1, 2025 We at Everscent Boutique are committed to making our website www.everscentboutique.co.uk accessible to people with disabilities. We continuously work to enhance the experience for all visitors and ensure an inclusive browsing environment. 1. Accessibility Features To enhance accessibility, we have implemented the following features: Clear, readable text across all pages. Alt text for images to support screen readers. Logical site navigation for easy browsing. Color contrasts that improve readability. Keyboard navigation support where possible. 2. Ongoing Improvements We continuously review and update our website to improve accessibility. If you encounter any barriers or difficulties, we encourage you to reach out so we can enhance your experience. 3. Third-Party Content & Partial Compliance Some sections of Everscent Boutique rely on third-party platforms, including our payment system, blog page, and social media integrations. The accessibility of these elements depends on their respective providers, and while we strive for full accessibility, these areas may be partially compliant with accessibility standards. If you experience any accessibility issues related to these features, please contact us, and we will do our best to assist you. 4. Accessibility Support & Contact If you encounter accessibility issues or need assistance, please contact: Name: Patricia Email: sales@everscentboutique.co.uk We welcome feedback and are committed to making our website as inclusive and user-friendly as possible.

Shipping Policy Last updated: May 1, 2025 At Everscent Boutique, we aim to get your fragrance products to you as quickly and securely as possible. Below is our shipping policy to help you understand how we process and deliver orders 1. Order Processing Time Orders are typically processed within 1-3 business days. Orders placed on weekends or holidays will be processed on the next business day. Made-to-order products may take longer to dispatch—processing times will be outlined at checkout or in the product description. Once shipped, you will receive a confirmation email with tracking details. 2. Shipping Costs & Methods All orders are sent tracked via Royal Mail for secure delivery. Our UK mainland shipping rates are: Special Delivery – Next Day: £13.99 Royal Mail Tracked 24 – 1-2 days: £6.99 Standard Royal Mail Tracked 48 – 3-5 business days: £5.99 Free Standard Shipping on orders over £50 3. International Shipping International shipping is priced upon request and varies depending on the weight of the order and destination. Customs fees or import duties may apply—these are the responsibility of the customer. 4. Service Interruptions & Delays While we strive to meet expected delivery times, occasional delays may occur due to: Public holidays or peak shopping seasons. Customs processing for international orders. Weather disruptions or unforeseen courier delays. Additional processing time for made-to-order products. If your order is delayed beyond the estimated timeframe, please contact us at sales@everscentboutique.co.uk , and we’ll assist you. 5. Lost, Damaged, or Incorrect Orders If your order arrives damaged or incorrect, please notify us within 48 hours and include clear photos showing the issue. For lost packages, please check your tracking information first. If your item is missing, reach out to us so we can investigate with Royal Mail. 6. Contact Us For shipping inquiries, reach us at sales@everscentboutique.co.uk .

Terms & Conditions Last updated: May 1 , 2025 Welcome to Everscent Boutique. By using our website and purchasing our products, you agree to these Terms & Conditions. If you do not agree, please refrain from using our services. Who Can Use Our Website Our website is open to all users; however, purchases must be made by individuals who are of legal age in their country. By making a purchase, you confirm that you meet these requirements. Payment Methods Everscent Boutique accepts all major credit/debit cards, as well as Apple Pay and Google Pay. All payments are processed securely through trusted third-party providers, and we are not responsible for any fees or transaction errors imposed by your payment provider. Changes to Our Offerings We reserve the right to modify, discontinue, or update any products, prices, or services at any time without prior notice. Refunds & Returns • Unused, unopened products can be returned within 14 days for a full refund. • Due to hygiene reasons, we cannot accept returns on used products (e.g., face scrubs, soaps). • If your item arrived damaged or faulty, please contact us within 48 hours of delivery with photos, and we'll arrange a replacement or refund. • Sale items are final sale and cannot be returned. Exchanges • We offer exchanges for unused, unopened items within 14 days of purchase. • If you'd like a different scent or product, we’re happy to help! How to Return an Item Email sales@everscentboutique.co.uk with your order number and reason for return. Once approved, send the item back in its original packaging via a tracked delivery service. Refunds will be processed within 5-7 business days after we receive your return. Warranties & Liability All products from Everscent Boutique are crafted with care, but we do not guarantee specific results from their use. We are not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website. Intellectual Property All content, including text, images, branding, and product descriptions, is the property of Everscent Boutique and may not be copied, reproduced, or distributed without permission. Suspension or Account Termination We reserve the right to suspend or terminate user accounts that violate our policies, engage in fraudulent activity, or misuse our website. Governing Law These Terms & Conditions are governed by the laws of the United Kingdom. Any disputes will be resolved in accordance with local legal procedures. Updates to These Terms We may update these Terms & Conditions periodically. The latest version will always be available on our website. Contact Us If you have any questions about these terms, reach out to us at sales@everscentboutique.co.uk .

Privacy Policy Last updated: May 1, 2025 At Everscent Boutique, we value your privacy and are committed to protecting your personal information. This policy explains what data we collect, why we collect it, how we use it, and your rights regarding your information. 1. Information We Collect We may collect the following types of data when you interact with our website: Personal Information: Your name, email, shipping address, and payment details when making purchases or subscribing to updates. Browsing Data: Cookies, IP addresses, and usage patterns to improve website functionality and personalise your experience. Communication Data: Messages and inquiries you send to us via contact forms, email, or customer support. 2. How We Collect Your Information We collect data through: Direct interactions (e.g., placing orders, signing up for newsletters, or contacting support). Automated technologies like cookies and tracking pixels that help improve your experience on our site. 3. Why We Collect Your Information Your data helps us: Process and fulfil orders. Provide customer support. Send updates about products, promotions, and blog content (if subscribed). Improve website functionality and user experience. Comply with legal obligations. 4. Sharing Your Information We do not sell or trade personal information. However, we may share data with: Payment processors for secure transactions. Shipping providers to deliver your orders. Analytics tools to enhance website performance. 5. Your Rights & Choices Depending on privacy regulations, you may have the right to: Access, correct, or delete personal data. Opt out of marketing communications. Manage cookie preferences via your browser settings. 6. Data Collection Practices for Minors Our website is not intended for children under 13, and we do not knowingly collect their data. If we become aware of such a collection, we will take steps to remove the information. 7. Security Measures We use encryption and other security measures to protect your data. While we take precautions, no online transmission is entirely secure, so we encourage users to take steps to safeguard their personal information. 8. Updates to This Policy We may update this policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on our website. 9. Contact Us If you have questions about this policy or wish to exercise your rights, contact us at sales@everscentboutique.co.uk

Discover luxurious daily self-care rituals at Everscent Boutique. Elevate your self-care with our premium collections. Daily self-care rituals. Wrap yourself in comfort - from your skin to your space Shop Now Everscent Boutique feed your senses Discover our exclusive range of self-care and home fragrance products Top Picks Cupcake Wax Melts - Box of 8 - Free reusable Liner Price £14.99 Foaming Bath Salts – A Refined Bathing Ritual Price £4.60 Wellness Collection Himalayan Bath Salts – Elegance in Purity-400g Price £4.80 Favours VELVET EMBRACE ~ Mini Heart Soaps – Customizable & Made to Order Price From £3.77 Favours RADIANT ZEST ~ Mini Heart Soaps – Customizable & Made to Order Price From £3.77 Favours VERDANT BLISS ~ Mini Heart Soaps – Customizable & Made to Order Price From £3.77 Favours HARMONY ~ Mini Heart Soaps – Customizable & Made to Order Price From £3.77 Favours MIDNIGHT CALM ~ Mini Heart Soaps – Customizable & Made to Order Price From £3.77 Favours TRANQUILL BLOOM ~ Mini Heart Soaps – Customizable & Made to Order Price From £3.77 Favours DIVINE ~ Mini Heart Soaps – Customizable & Made to Order Price From £3.77 Favours MOONLIT SERENITY ~ Mini Heart Soaps – Customizable & Made to Order Price From £3.77 Favours FOREST ~ Mini Heart Soaps – Customizable & Made to Order Price From £3.77 Favours OCEAN DRIFT ~ Mini Heart Soaps – Customizable & Made to Order Price From £3.77 Favours AWAKENING ~ Mini Heart Soaps – Customizable & Made to Order Price From £3.77 Favours BLOOM ESSENCE ~ Mini Heart Soaps – Customizable & Made to Order Price From £3.77 Favours LUXE ~ Mini Heart Soaps – Customizable & Made to Order Price From £3.77 Don't miss out! Explore our promotions and treat yourself to something special Discover More Check our Blog For Upcoming specials and Information Featured Items Cupcake Wax Melts - Box of 8 - Free reusable Liner Price £14.99 Foaming Bath Salts – A Refined Bathing Ritual Price £4.60 Wellness Collection Himalayan Bath Salts – Elegance in Purity-400g Price £4.80 Load More Welcome Everscent Boutique offers carefully curated collections of premium bath, body, and home fragrances. Our products are designed for self-care enthusiasts, fragrance connoisseurs, and those who appreciate true luxury. At Everscent Boutique, we are dedicated to enhancing your well-being through our exquisite products. Welcome to Everscent Boutique, where skincare and home fragrance meet the art of scent therapy. Our passion lies in creating cruelty-free, vegan-friendly, and handcrafted products that nurture your skin and elevate your living space with the power of fragrance. Scent is more than an aroma—it is a gateway to treasured memories, a spark for powerful emotions, and an invitation to transform the atmosphere of your day. At Everscent Boutique, we carefully craft products that embody these qualities, whether it’s the soothing touch of lavender in a skincare scrub or the warm embrace of vanilla in a scented candle for your home. Our skincare solutions are designed to exfoliate, hydrate, and pamper, leaving you with smooth, radiant skin. Meanwhile, our home fragrance range—candles, diffusers, and sprays—are here to fill your space with tranquillity, energy, or inspiration, enhancing your everyday moments. Every item is lovingly handmade, ensuring it is of the highest quality, with ingredients that are kind to both your skin and the planet. By combining the therapeutic benefits of fragrance with ethical craftsmanship, we create products that connect deeply with your senses. Step into a world where skincare and home fragrance meet emotional connection, and let the transformative power of scent invigorate your journey. Welcome to Everscent Boutique—where memories are cherished, feelings are celebrated, and care is given with love. Customer Stories 01 James O'Connor I'm a fragrance enthusiast, and Everscent Boutique has become my go-to place for unique and luxurious scents. 02 Sofia Patel The products from Everscent Boutique have brought a touch of sophistication to my daily life. I'm impressed by the attention to detail. 03 David Thompson As a luxury shopper, I have high standards, and Everscent Boutique has exceeded all my expectations with their premium offerings. Gallery Everscent Boutique – Indulge in Self-Care, One Scent at a Time Everscent Boutique

Refund Policy Last updated May 1 , 2025 We want you to love your purchase! If for any reason you're not completely satisfied, here’s how we handle refunds: 1. Timeframe for Refund Requests Refund requests must be made within 14 days of receiving your order. If your item arrived damaged or faulty, please notify us within 48 hours of delivery. 2. Full or Partial Refunds Unused and unopened products qualify for a full refund when returned within the 14-day period. If a returned item is opened but unused, a partial refund may be granted at our discretion. Sale items are final sale and cannot be refunded. 3. Conditions for Receiving a Refund Items must be in their original packaging and in the same condition as received. Refunds are processed after we inspect the returned item to confirm eligibility. Shipping costs for returns are the responsibility of the customer unless the item was damaged or faulty upon arrival. 4. How to Request a Refund Email sales@everscentboutique.co.uk with your order number and reason for refund. If the item arrived damaged or faulty, please attach clear photos showing the issue to help us assess the situation quickly. Once approved, return the item using a tracked delivery service to ensure safe arrival. Refunds will be processed within 5-7 business days after we receive your return. 5. Refund Method Refunds are issued to the original payment method used at checkout. If your refund is delayed, please check with your payment provider.