Terms & Conditions
Last updated: May 1 , 2025
Welcome to Everscent Boutique. By using our website and purchasing our products, you agree to these Terms & Conditions.
If you do not agree, please refrain from using our services.
Who Can Use Our Website
Our website is open to all users; however, purchases must be made by individuals who are of legal age in their country.
By making a purchase, you confirm that you meet these requirements.
Payment Methods
Everscent Boutique accepts all major credit/debit cards, as well as Apple Pay and Google Pay. All payments are processed securely through trusted third-party providers, and we are not responsible for any fees or transaction errors imposed by your payment provider.
Changes to Our Offerings
We reserve the right to modify, discontinue, or update any products, prices, or services at any time without prior notice.
Refunds & Returns
• Unused, unopened products can be returned within 14 days for a full refund.
• Due to hygiene reasons, we cannot accept returns on used products (e.g., face scrubs, soaps).
• If your item arrived damaged or faulty, please contact us within 48 hours of delivery with photos, and we'll arrange a replacement or refund.
• Sale items are final sale and cannot be returned.
Exchanges
• We offer exchanges for unused, unopened items within 14 days of purchase.
• If you'd like a different scent or product, we’re happy to help!
How to Return an Item
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Email sales@everscentboutique.co.uk with your order number and reason for return.
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Once approved, send the item back in its original packaging via a tracked delivery service.
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Refunds will be processed within 5-7 business days after we receive your return.
Warranties & Liability
All products from Everscent Boutique are crafted with care, but we do not guarantee specific results from their use. We are not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.
Intellectual Property
All content, including text, images, branding, and product descriptions, is the property of Everscent Boutique and may not be copied, reproduced, or distributed without permission.
Suspension or Account Termination
We reserve the right to suspend or terminate user accounts that violate our policies, engage in fraudulent activity, or misuse our website.
Governing Law
These Terms & Conditions are governed by the laws of the United Kingdom. Any disputes will be resolved in accordance with local legal procedures.
Updates to These Terms
We may update these Terms & Conditions periodically. The latest version will always be available on our website.
Contact Us
If you have any questions about these terms, reach out to us at sales@everscentboutique.co.uk.